Fix Account Doesn’t Allow Editing on a Mac on Your Own
Word, Excel, and Outlook are the widely used tools for documentation, formatting, and customization. Mac users are complaining that despite purchasing a licensed Office 365 product, they are prevented from editing their documents.
When this problem occurs, Microsoft tools begin to crash randomly and display an error message that the account doesn’t allow editing on a Mac. The problem probably lies with the software’s ability to detect correct licenses.
Even the problem can occur when certain files exist on your computer. Thus, here you will get overall information on how to fix this ‘Editing Not Allowed’ issue with proper solutions.
Effective Ways to Fix Account Doesn’t Allow Editing on a Mac:
Start with the first method and continue with the other methods until you find a suitable solution for your problem. So, let’s start with the solutions.
Method 1: Check the License
Make sure that you have the correct licensed Office 365 product. You need to log into the Office 365 portal to check the license as explained below:
- Open a web browser and enter the link ‘http://portal.office.com’ into the address bar.
- As Office 365 window opens, click Settings on the left pane and select Office 365.
- Click ‘Subscriptions’ and navigate to the ‘Licenses’ section.
- Check whether the latest desktop version of Office 365 is installed on your computer or not.
- If you can’t find the latest desktop version of Office 365, then contact your admin for the correct license.
- Alternatively, you can sign out of your Microsoft account and close all the running applications.
- Now, open the Library folder on your Mac and select ‘Group Containers.’
- Select the files: ‘UBF8T346G9.ms, UBF8T346G9.Office, and UBF8T346G9.OfficeOsfWebHost’ and move them to Trash.
Method 2: Uninstall and Reinstall Office 365
If you receive the ‘Account Doesn’t Allow Editing on a Mac’ message even after having the correct license, then the software seems to be corrupted. Thus, you must uninstall and reinstall Office 365 again on your system.
- Go to ‘Finder’ and look for ‘Applications.’
- Press ‘Command’ on the keyboard and select all the Office applications.
- Press the ‘Ctrl’ key and select the applications individually.
- Click the ‘Move to Trash’ option from the popup window to send the selected files to that folder.
- After moving files to Trash, sign in to your account and try to edit the required documents.
Method 3: Activate Office
Office 365 local applications like Word sometimes fail to detect that they are activated. There can be several root causes of this issue. But, you can try to solve it by the following steps:
- First, sign in to your Microsoft account and choose the ‘Activate Office’ option.
- Wait until the activation is completed and then start your Office 365 applications.
- Make the changes you were trying to do before and ensure that you aren’t getting an error message.
These are the various ways of resolving why Office 365 your account doesn’t allow editing on a Mac PC.