Currently, Skype has become a must-have telecommunication application for your system. With the help of this software, you can do voice calling, chatting and video calling effortlessly. Sometimes, you may find Skype not working. It may happen due to several reasons like poor internet connection, antivirus issues, an old version of the software, etc. But don’t worry; you can fix the problem with the help of a few easy steps.
Symptoms That Indicate Skype Is Not Working Correctly
There are several symptoms that can help you diagnose the problem. The more you understand the issue, the better you can resolve it quickly.
- Errors at the time of launching the software.
- The Skype is not connecting.
- The Skype video not working.
- Skype video calling or voice calling failed.
- Software hangs, crashes, etc.
Why Is Skype Not Working?
There can be various reasons for which you may find the errors. Due to the poor internet connection, Skype may stop responding. On the other hand, old software versions or outdated drivers can cause the issue. Sometimes, the third-party antiviruses can prevent the software from running. Again, corrupted system files can cause Skype errors. However, you can perform the given solutions to resolve the issue by yourself.
How To Fix The Skype Issue?
To resolve the problem, have a look at the solutions given below:
Solution 1: Check The Connectivity
First of all, check the internet connection. As the internet connection is the basic requirement of Skype, any error in it can interrupt the application. So, check the speed of the internet. If you find the speed of the internet to be slow, you can reconnect your system with the router to increase the speed. Otherwise, consult with your internet service provider to make the connection perfect.
Solution 2: Disable Antivirus
Secondly, a third-party antivirus can prevent Skype from running. If you are using a third-party antivirus, then disabling it may help you to resolve the error. Similarly, you can deactivate the firewall as well to resolve the problem.
Solution 3: Repair The Corrupted System Files
Again, due to corrupted or damaged system files, you can encounter the problem. To correct it, go to the Start menu and open the Command Prompt as an administrator. Now, enter the code DISM.exe /Online /Cleanup-image /Restorehealth and then sfc /scannow. After that, wait for a while to complete the process. Finally, restart the system, and check if the Skype not working error persists.
Solution 4: Update The Software And The Driver
If you do not update the software for a long time, then it can show errors. You can upgrade the Skype software to the latest version. Download the most recent update and check if the problem exists or not. If it exists, try to update the system drivers.
Solution 5: Reinstall Skype
After performing all the steps, if you are still struggling with the same problem, then you can reinstall the Skype software. To uninstall it, go to the Start and open the Control Panel. Now, navigate to the option Uninstall a program. Right click on the Skype option and select to uninstall it. After that, reinstall the software.
Connect With Us To Avail 24×7 Services
If you still find the Skype not working error difficult to resolve, then you need the help of a technician. Our experts are always there to guide you with useful suggestions. At the same time, they can help you with manual support if required. To get the fastest service at a reasonable rate, contact us.
You can call us on the toll-free number +1-888-869-4549. Otherwise, you can drop a mail to our mail ID. For a real-time discussion, contact us through live chat.