[Solved] Office 365 Keeps Asking Me To Sign In
A certain number of people have reported the ‘Office 365 keeps asking to sign in’ issue. Microsoft Office keeps asking for the password even after logging in to your account.
This issue mainly occurs when you update or upgrade the Windows OS, it intentionally set preferences for certain applications. Moreover, if you change the settings in the Microsoft Office, then this particular error message appears on the system screen.
This can be a very frustrating issue. Therefore, it is important to resolve it as soon as possible. You can easily eradicate the problem through the following troubleshooting methods.
How to Fix Office Keeps Ask Me to Sign in Problem?
The following are the best solutions that can be used to fix the problem Office keeps asking me to sign in.
Fix 1: Clear Cached Passwords
When you encounter a problem, the first thing that you need to do is to clear the cached password located in the Control Panel section.
Here is the process of doing it.
- First of all, press the Start menu and then open the Control Panel section. Now, set the View by which is situated under the Address bar on the right side of the Large icons.
- After that, move to the Users Accounts tab. And then select the Manage your credentials from the left-hand side of the system screen.
- Thereafter, select the Login credentials for Lync, Outlook, and Microsoft for both Generic Credentials and Windows Credentials.
- Next, click on the Details options and then choose the Remove from Vault option. Finally, exit from the Control Panel section and then restart the system.
Now, launch Microsoft Office and check whether you are getting the same error message or not.
Fix 2: Delete the Account Credentials, remove the Email Account and Recreate it
The problem might occur due to a problematic email account. Most of the users have found that this problem mainly appears when they upgrade their Office application.
In order to resolve the problem, you need to remove the account and create it again. To perform the action, follow the steps mentioned in the section below.
- First of all, launch Microsoft Office and then move to the File section. After that, click on the Account Settings option and select the Manage Profiles option.
- Thereafter, select the Show profiles tab and select your profile. Right-click on it and select the Remove button from the drop-down menu.
- Now, open the Office again and then move to the File tab. Later, select the Account Settings option and then choose the Manage Profiles option.
- Further, select the Show Profiles option and then click on the Add button. After creating a new account, check whether you are getting the same issue or not.
Fix 3: Remove Unnecessary Shared Calendars
A large number of people have reported that the error message might appear when they use an old shared calendar. Basically, the calendar was made as a SharePoint and due to this, the login issue appears on your device.
In order to resolve this problem, you should delete the calendar. In case, if you use any old shared calendars, then it is advisable not to use it but instead remove it.
Fix 4: Ensure that Encryption is Turned On
When the encryption feature is not turned on, then you will get Office 365 login issue. To keep the emails safe from the third-parties, you should use encryption.
Hence, you need to turn on the encryption features in order to get rid of this situation. You can resolve the problem by performing the following steps.
- First of all, launch the Office application and then move to the Account Setting option. After that, navigate to the Change Settings section and then tap on the More Settings section.
- Now, select the Security section. Here, you will find the ‘Encrypt data between Microsoft Office and Microsoft Exchange’ option. Right-click on it and select the “Turn on” option from the drop-down section.
Now, you have successfully enabled the encryption feature and then close the window. Lastly, check the status of the error message.
Fix 4: Enter the Password Manually in Credentials Manager
In the Credentials Manager section, all the passwords that you have entered get saved on your device. Sometimes, due to some problems in the Credentials Manager, you might face Office keeps asking me to sign in error.
Therefore, you need to enter the login credentials manually from the Credentials Manager section. In order to resolve the problem, you need to perform the steps mentioned in the section below.
- At first, press the Windows key and S key and then type ‘control panel’. Hit the Enter key to launch the Control Panel section.
- Thereafter, move to the Credential Manager section under the Control Panel section. Now, enter the password manually where you found your email address. Click on the OK button to save the changes and exit from the Credential Manager section.
- After that, launch the Run window by pressing the Windows key and R key together. Next, type ‘%localappdata%’ in the Run box and hit the Enter button.
- Then move to the Microsoft Office directory and search for the Autodiscover.xml file. Now, move this file in a different location and rename it.
When you are done with these steps, start the Microsoft Office application and now, it will work without showing any error message.
Fix 5: Try to Change the Login Format
In case, if you are getting the same issue again, then you should solve the problem by changing the login format. You can resolve the problem simply by changing the login format with the login screen. Try to use an email address that is completely different from their email address.
After changing the login format, we hope, you will finally get rid of the problem.
These are a few solutions that might obliterate the error message ‘Office 365 keeps asking me to sign in’. Thereafter, the Office will launch without showing any error. Hopefully, these solutions are helpful to you.